HIT Web Design
Customer Service

Recently we contracted to have this company design our website. If you are considering doing the same. Run the other direction from this company. They are nothing but a bunch of people that can write code pretending to be designers. Their customer service is terrible. If you need any issue addressed, they will assign one person who in charge of appointing another person to designate anotehr person to try and fix the problem. I have been trying for 3 months to have professional logo added to my homepage.

The only thing they are good at is nickel and diming you to death. They sold me a full service package which we paid for. Now that we are trying to use the edit time we paid for, suddenly, it wasn't part of the package.

The project manager that worked on our site seems to either be heavily medicated or simply oblivious to how to interact with humans. I have sent multiple emails to his boss and never gotten any help.

You would be better off finding a high school student to do your website. They probably have more people skills and just as much computer knowledge.

Company: HIT Web Design
Country: USA
State: Pennsylvania
City: Philadelphia
Site: hitwebdesign.com

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