Qvc
QVC will not give my money back! Ada

On Sunday evening (1-31-10) I ordered a SLR Camera a Laptop and a Waffle Maker on QVC. I chose flex pay for all the items. I use a prepaid card that I HAVE USED with QVC before with Flex pay (the same card). I get a call on Monday from QVC stating that my order cannot be processed because I am using a prepaid card, and they do not allow that. Ok I told them I bought a TV with flex pay and about 10 other items with this same freakin card and I never had a issue. I also mentioned that they already charged my card so how could they not do it. They seemed a bit lost. I told them to go ahead and cancel the order and I will order elsewhere, or just pay for the items outright. They said they would. The next day I get my waffle maker. What the heck. And it is on flex pay. Well anyways they canceled the other 2 orders and I still have not received my 800 dollars that they charged my card. I have called everyday, and they tell me it will be 3-5 days everytime I call. It has been almost 5 days now and they are still telling me this. If it is not back in my account Friday morning I am calling the bank the card is issued through to try and get my money back another way. They have lost a customer that has shopped with them for years.

Company: Qvc
Country: USA
Site: qvc.com

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