TR Resoration Air Duct and Carpet
TR Carpet Not a Clue On Eng. Wood or Travertine Floor Care
- 02-04-2010
- 12
This company had ruined my Wood and Travertine Flooring. They have come out twice to clean and seal them. They told me that the Eng. Wood need a sealer on it and now I have found out that my warranty is probably voided because they should have never put a sealer on Eng. Wood. All 2000 Sq ft of it looks like they used a old mop to put the sealer on. I had the third appointment to let them try again but they were no shows, then the set it up for a few days later and again no show.
The management will not answer phone calls or E-Mail. We have had a different company come out and look at the floor and they want $945 to remove the sealer from the travertine and they said they would not touch the wood floor and didn't know a company that would because of the liability. I have already sent $1,200 and they won't give me my money back either.
I have sent several E-Mails and Phone calls and I get no responce. I even told them if they come out and remove the sealer that I would accept that. At this point our hands are tied. And we will have to hire another company to come and clean up thier mess.
Company: TR Resoration Air Duct and Carpet
Country: USA
State: California
City: Reseda
Address: 18645 Sherman Way
Phone: 8008148260
Site: trrestoration.com