Yo Rita Restaurant
Horrible customer service, Offensive Owne

"Horrible Experience - 'No Rita' "
We took a party of 6 to dinner on Saturday night to celebrate a birthday and have never been treated in such an offensive manner by an owner of a restaurant. Our group consisted of 6 professional adults. Our evening started positively by enjoying cocktails and complimentary salsa at the bar, but after a 90 minute wait and seeing another 6 top table get seated before us, who had come after us, my pregnant attorney friend politely inquired with the blonde haired hostess/owner woman to see if perhaps our name was lost and to get a ball park on how much longer our table might be. The owner SHOUTED at her and told her the she had our name and if we didn't want to wait, to take our business elsewhere! No ballpark was given. The response was so rude that another party came us to us to comment that they saw her scream at us, and that they too had been barked at and were told to leave if they had questions about the wait. Eventually the 6 of us were seated at a 4 top table. After appetizers arrived, we realized we did not have silverware. After waiting 5 full minutes for silverware, another attorney from our table got up to ask the owner for flatware. She barked that we HAD SILVERWARE and to sit down! We didn't have any silverware! When our guest returned to the table empty handed and was explaining theoutragous response that he had received, she walked by and yelled to us "No MORE FOOD FOR YOU! Your Taco order is CANCELLED!" &just like the Soup Nazi would have done! I have never been treated in such an offensive manner and am appalled. Regardless of if Chef Kevin Sousa makes great tacos there, I hope that people will boycott such horrific customer service and simply follow Chef Sousa to his next endeavor which is expected to open in the near future in the Bloomfield/East End area.

Company: Yo Rita Restaurant
Country: USA
State: Pennsylvania
City: Pittsburgh
Address: 1120 E. Carson St
Site: yoritasouthside.com

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