President's Choice MasterCard
PC MasterCard, owned by CIBC bank, Balance Transfer Ripoff

On or about November 12 I received a telemarketing call from PC Mastercard with a balance transfer offer (of 1.9%).

I gave the telemarketer my TD Visa credit card number and the amount of $3175.

This amount was charged to my PC Mastercard, but it did not appear on my TD Visa.

Upon further investigation, the telemarketing representative mixed up the numbers and my $3175 was transferred to someone else's TD Visa card.

PC Mastercard is supposed to record all telemarketing calls, so they should review the call and fire this agent.

I have spoken to supervisors at PC Mastercard - Graham X29 and Eric W26 (they will not provide their last names) to no avail. This has gone on over 2 months and has not been cleared up.

I have called them countless times and am told it may take several more weeks. I was even told by a representative (with bad English) that they would call me and inform me of their "decision" to return my money (that they stole or transferred to the wrong account.)

I am out $3175 and am still expected to make payments on my PC MasterCard.

Someone help!

Company: President's Choice MasterCard
Country: USA
State: Ontario
City: Scarborough
Phone: 18887238881
Site: pcfinancial.ca

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