Docusign
Salesmen Lie, Won't Modify Contract Even if you go Out of Business, Take Funds from Accounts

Docusign upsells customers into much larger accounts than they need, then has them sign a contract which they will not modify even if you go out of business. They are unresponsive after the salesmen lie and guide you into a file size much larger than you actually will need. There are so many better, customer service focused firms out there. Docusign will take funds from your account and refuse to work with you. Beware, this company only wants one thing your money. Their customer service is horrible, the software is much harder to work with than other service providers and their alleged training is the worst you will ever find. I would recommend to stay far far away from this disreputable firm. You sign the contract UP FRONT for all the envelopes you will need during the year, if by chance you go below or above they will sock you for hundreds of dollars, non-refundable of course and since they have their contract signed up front, there is nothing you can do about it but get the shaft from Docusign. PS, they don't care.

Company: Docusign
Country: USA
State: Washington
City: Seattle
Address: 701 Fifth Avenue, Suite 4500
Phone: 2069658587
Site: docusign.com

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