Merry Maids
Bad Job!

I contracted for 2 hours of cleaning - almost $200.00. I was expecting out of town guests and was counting on them to make the house ready.

They arrived 45 minutes later than the time I was told. We left to do errands and less than an hour later were called to say "they needed more time".

I said no - when we arrived home we found that they had cleaned only the master bedroom, the kitchen (small) and the bathroom (small). They had not touched my living/dining area, the kitchen floor, nor my GUEST bedrooms. So much for getting ready for my guests!

They had failed to clean the bathroom sink fixtures - when I complained they offered to send someone out (I declined - how ridiculous! They should have offered me a refund). I found fast food bags (which they did not have when they arrived) in the garbage which meant they had eaten breakfast (?) on my time.

All in all it was a huge ripoff and I would certainly not recommend them nor let them near my house again!

Company: Merry Maids
Country: USA

  <     >