Chase Home Finance
Not helpful to customer's needs

I became associated with HOMEOWNERS ASSISTANCE IN CALIFORNIA, it was a fraud declaring that you simply provide them with $2500 and they'll have PURSUIT provide me a diminished rate of interest. They recommended me to not spend my mortgage plus they works all the specifics with Pursuit. None of the holds true, these were shut and that I received notice in the attorney-general of the standing. I approached PURSUIT in 6/09 about my mortgage, PURSUIT didn't provide any support or aid, I repaid from my 401k over $40,000 to catch-up. I'd contact PURSUIT numerous occasions to determine the standing of my bill. PURSUIT never approached me so when I'd contact PURSUIT it'd take-me more than 3 hours and that I could be used in more than 12 diiferent figures. No body might take resposibility or possession. The repetitions were unaware and never caring about client requirements. I had been an Associate V.P. At Wachovia for 42 yrs., easily actually manage a person within the method PURSUIT did, I'd of been on probation. Numerous figures I'd be moved to: 877-419-6493,800-981-3792,866-8672109,800-848-9136,888-310-1362,800-446-8939,888-330-5787,800-981-3792, this can be a shame. Nowadays, 1/13/10, I conatacted PURSUIT to request when may they be generating my 2-1-10 coupon payment bill for my 2-1 payment, all the above figures couldn't provide me AN IMMEDIATE SOLUTION. This really is unforgivable, not just may I not get a solution, I had been moved backwards and forwards to all the above figures. This occurred anytime I put a phone to determine easily my funds were obtained. What occur to the help resources in the Leader, this lender did NOTHING to help me.

Company: Chase Home Finance
Country: USA
State: Ohio
City: Columbus

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