Orbitz.com
Faulty credit card billing - Billing practices/website erro

The website kept coming up with an error telling me that to make my purchase I would have to click the button again. Did it three times with no success, no plane ticket. Went to travelocity instead which gave me the ticket I wanted first time. Was I surprised to see that three charges were taken out of my bank account by Orbitz for an airline reservation that I never received. Three days later and Orbitz is claiming that the transactions are pre-authorizations, not real. My bank confirms that they are real and the money is gone. Still trying to get it back. This also happened to another person in my office and the clerk at my bank said another customer had it happen to her. Beware!

Company: Orbitz.com
Country: USA

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