MPC/Gateway
Warranty Service - Profile 5.5 screen/hard drive

I have tried to contact MPC for the last 3 months for service to my Gateway computer. I puchased the system direct from Gateway and the service contract at that time. MPC hasn't answered their phone calls or emails for the last three plus months. Only recorded messages. No response from emails. I contacted Gateway support and they stated they couldn't do anything it was an MPC problem. I tried the suggested numbers and email contacts given to me by Gateway to contact them, still no results. I received a work order number the first week of October, and haven't had any contact from them since.
Gateway is the worst company to by systems from direct, they don't even stand behind their systems they sell directly.

Terrible experience...

Company: MPC/Gateway
Country: USA

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