Time Warner Cable
Service - cable

I have had Time Warner Cable since the end of January and have had the most horrible service I think I could ever have. I have had to take my cable boxes back to the local office multiple times and have had 2 service calls to my residence. Everytime I take my boxes back, my cable works fine for about 2 weeks, but shortly later I start missing channels. After each service call I have been told that my cable lines are fine and that it is the box. I can not understand why it has to come to me writing this letter to get some help on this matter. Not only do I feel like I'm already paying too much for service, I'm not happy at all with the service I'm paying for. The only reason I stay with Time Warner is because they are the only service provider that services my town home. I feel that I have been treated unfairly and I don't plan on stopping my complaints until something has been done to repair my service COMPLETELY! I will post this message on every blog, website, customer review site that I can find.

Company: Time Warner Cable
Country: USA

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