Sears
Television repair - Samsung widescreen TV

I scheduled an appointment for sears home services to come out and look at our TV which stopped working. They called (on the scheduled date) to indicate they would arrive at a certain time. The repairman showed up a few minutes in advance (which was great) and asked a few questions to get a handle of the problem. He got to the root cause and solved the problem. The only comment i have is big time kudos to the repairman. I'm in customer service at my employ and know first hand how important good customer service skills are.

Thanks
regards

Jerome Savage

Company: Sears
Country: USA

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