Flirty Girl Fitness Pole
Buyer Beware - Flirty Girl Fitness Signs you Up for a program without telling you - bad customer service

Buyer beware!

Here's my story:

I am appalled by the way that your company has processed my order. First I choose the payment plan, and was charged the full amount at the end of the transaction. Then when I received my product, the tape was not secure and the pole extension with the notches was missing. I called for a replacement. I was told 7 to 10 business days. I called back two weeks later and was told that it had shipped but could not be given a tracking number. On top of that, it was not the correct part anyway. I NEVER received even the wrong part. Was told that the correct part would ship the next day and that I would receive a tracking number the next day. Never received a tracking number or the part. Called back two weeks later. Guess what?! I was conveniently told AGAIN that he item had shipped just the day before and that I couldn't get a tracking number because it hadn't processed. Seeing a pattern here?

To top it all off. I was told that I was charged MORE money and that I'm on some continuity program THAT I NEVER SIGNED UP FOR. I went back to your site again and see nowhere that it tells me I'm signing up for more crap I don't want. I just want my pole!

I WILL NOT pay the shipping charge to return the continuity product to you. You have a malfunctioning and deceptive website that does not clearly state what you are purchasing and does charge you the correct amount. And you have a customer service department that is trained to lie and always say that the part was shipped the day before so that they conveniently don't have to give you a tracking number.

I could have chosen to purchase a pole from several different reputable websites, but I choose yours. This was supposed to be a birthday present for my husband's birthday on September 1st birthday. I ordered this well in advance and have nothing to show for it.

Company: Flirty Girl Fitness Pole
Country: USA

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