Applebees Bar & Grill
Terrible experience

I took my four grandchildren and my daughter to the Applebees on Algonquin Rd.in Arlington Heights IL. Never again will I go there with or without them. We entertained them with the coloring until the food came. We ate and then the children got restless which was understandable as they are 10months, 2,3, and 4 years old. I had my daughter take 3 of them to the car and i waited at the door with the 2year old. Finally 10 minutes later a nasty lady pointed to my table and asked me if that had been my table. Not knowing at the time, the waiter and the manager followed my daughter to the car and asked her if she intended to leave any money. Finally the same waiter brought me the bill that was 45dollars. I gave him 100 and he went to get change. My daughter pulled up in front so I took the 2 year old out for her to put in the car seat at which time she told me what had taken place outside in front of the other children. I went back inside for my change and asked the waiter about him confronting my daughter outside since i had not left the building. The waiter lied and told me "he wanted to see if she wanted anything else." He in fact went outside and confronted my daughter about the bill. I was so insulted that I called when I got home and the GM could only say that "I am sorry." I want the Gm and all managers to know that when people are trying to be polite by removing children so others can eat quietly, they should respect that fact and understand that if 2 women with 4 children want to play Bonnie and Clyde they would not order off the childrens menu, instead we all would have ordered steaks.

Company: Applebees Bar & Grill
Country: USA

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