Esbi
Unauthorized charges on my 83 year old Mother's AT&T phone bill

On 8/8/09, when I saw aextra charge on my mother's AT&T phone bill, I immediately callet the ESBI 1-888-288-3724 number... I told them that I don't not anything about them and that I wanted them to remove the charge from her bill... And that she never authorized them to do this... They said yes she did, over the internet... I told them that she is 82, and she does not have access to the internet... They finally told me that someone with email address of got2leftfeet@yahoo.com had put this on her phone bill... I told them that recently there was another unauthorized charge on her bill, and that AT&T had said it would not happen again, and if it did that I should report to them immediately. I told ESBI that I would reprot to AT&T about them, "Sandy" (at ESBI) said the I didn't need to do that... And of course I told her I would anyway... She then said that the charges are now removed from Mom's bill, and will not happen again... I have tried to contact AT&T but they are closed for the weekend... I will contact them on Monday.

Company: Esbi
Country: USA
Phone: 8882883724
Site: esbi.com

  <     >