Time Warner Cable
Terrible Customer Service! - Cable Service

We have had one episode after another with this company and I just want to cancel service so that I do not have to make weekly calls to this rediculous company!

It started 9 months ago and has not stopped! We moved and it took 5 attempts before anyone showed to install our new service, come to find out they had been sending the reps to a address we had 5 years ago! We have had constant freezing making it impossible to watch anything. After speaking to a rep in Costa Rica with very poor english who advised there was nothing they could do for us I'm just wanting out!!! I had a UFC party planned for tonight but must cancel because guess what??? My 6th cable box in 6 months is no longer working, just continuously re booting!!! They cannot get a rep here until sometime tomorrow! I'm done! The only compensation that has been offered was a $5.00 credit... Are you Kidding Me? I have had to increase my monthly minutes on my cell phone because I talk to TW soooo much. Time Warner Cable Is Horrible and the so called customer service is non existent!!

Company: Time Warner Cable
Country: USA

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