Dish Network
Installer Connected Cables Wrong and I Missed HD for Eight Months

Miscellaneous

After buying that 42" flat screen what better than to get HD from Dish. Had the installer come out and put everything together. Not ever actually seeing a picture in HD, I thought the picture looked great. Eight months later my neighbor got the same Dish package, different flat screen. His picture blew me away. My picture was definitely not HD.

I called Dish and the installer and switched a cable in the back. WOW what a difference, my professional installer screwed up the connections and I had not been watching HD for 8 months but I had been paying for it and renting the HD box to boot. DISH said there was no way to prove it. I guess being first on the block comes with risks.

To make a long story short, DISH would not refund me the difference, I sucked it up and watched HD for 4 months, after the 12 month contract was up I cancelled Dish and went back to superior Cable. Oh yeah my neighbor cancelled Dish too for what they did to me, and now no one I know uses Dish. I hope you don't also.


Company: Dish Network
Country: USA
State: Florida
City: Sebastian
Site: dishnetwork.com
  <     >  

RELATED COMPLAINTS

All American Dish & Dish Network
Agent Said 12 Months, Installer Turned New TV Screen Green

Dish Network
Reactivation and Hopper Fees Charged and Fox Channel 28 Lost

Dish Network
Told Channels Were All HD but Installer Said None Were

Direct TV
Switched Providers After Festival Pitch, Picture Held in Storm

Dish Network
Service cut off after installer cut coaxial cable during installation

Dish Network
Switched From DirecTV, Poor Picture, Recording Limits and $420 Exit Fee

Dish Network
Bad Installation, Late Installers, and Extra Charge for Second Dish

Dish Network TV
Solicited my business, installed a unit, then removed it same day

Dish Network
Charged $350 Early Termination Fee After Apartment Banned Dishes

Dish Network
Billed After Contract Ended for Service I Did Not Use