Experian
Refuses to Correct Incorrect Items Despite Repeated Letters

Miscellaneous

Have written to Experian 3 different times. There have listed incorrect items on my report ranging from wrong address, wrong employer, wrong name, incorrect dates, incorrect payment status, and incorrect credit information. After numerous request, they removed a couple items, but the rest just listed as "Verified, " although no one from Experian actually calls or checks with the companies listed. They use a computer generated system referred to as eOscar, which (at the push of a button) spits out information without verifying the validity of its source. Each time, I have received a form letter from them, in which they request more "proof." I had no problem getting items corrected with TransUnion and Equifax — they promptly removed items they were unable to verify. From what I have heard, numerous other individuals have had similar problems and complaints with them as well. I have filed a formal complaint with the FTC and would urge others to do the same. The form is online at www.ftccomplaintassistant. Gov, of you can do a search for "FTC Complaint" on Google and it will direct you to the correct site.


Company: Experian
Country: USA
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