Wal-Mart
Phone Transfers Failed When Asking Price of Bissell Steam Cleaner

I called Walmart in Newburgh to get a price on a Bissell 9500 Steam Cleaner. Once I was connected the lady said I will connect you to that dept. After a long wait, she gets back on the line and says "I'm sorry I will try again".. That went on for three more tries. Then I asked for the manager, same problem. Then I hung up and called again, asked for a manager. Same problem. Then I hung up and called again, waited for a while and the assistant manager answered the phone. I waited then lost my patience and I am now writing to you. I don't care what THEY say, this is how it happened. Therefore, I am going to go to Best Buy and pay more for the same machine, however, I know that I will get the prompt and courteous service I deserve. Thanks, but no thanks.

Company: Wal-Mart
Country: USA

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