DPI Energy
"robert" this company is a fraud and a scam. They will steal your money!

This is the last message I have submitted to DPI via their website contact form, my attempts to leave this message on the Merchants Circle website were unsuccessful after they pulled my previous complaint:

I signed up for your prepaid energy service on 7-2-9. I spoke with "Robert" your friendly sales representative, on 6-30-9 and again on 6-31-9 and 7-1-9 to establish an account so that I could go pay "$99" which was the amount quoted to me on each of those occasions, including the day my account number was issued to me. I was told to go to ACE and "pay $99" and call back with the confirmation number and my electricity would be turned on within 3 to 5 business days. I called yesterday to find out what the status of my service was because it was still not on. I left numerous messages for "Robert" which were never returned, then I found this website and called the number to be told that I still owed $39 before the order would be placed. I was told that "the price went up at the same time your account was created and you have to pay the $39 before we can place the order, and once that is paid it will be 3 to 5 business days for it to be turned on". This is perposterous and illegal. It is fraud. I called again today and left a message for "Robert" which was again not returned. I called again and left a message saying I was interested in the service and got a return call from "Robert" within 5 minutes. As soon as I said that I was Dave *, he immediately hung up on me. Subsequent messages too him have yet to be returned. This is a blatant act of fraud and theft of my money. If I do not recieve a phone call before 12PM on 7-9-9 and my electricity is not activated or a refund of my $99 is not mailed and POSTMARKED 7-9-9, with a delivery confirmation tracking number supplied to me to verify that it has been mailed, I intend to file a complaint with the PUC, the Texas State Attorney General, the Federal TRade Commission and any other agency I can think of. I will also contact each of the local televsion stations in the DFW area to speak with the consumer fraud departments to get an expose on your fraudulent business practices splashed across as many TV screens as possible. Return my calls, turn on my electricity or return my money immediately! This is your last warning!

Company: DPI Energy
Country: USA
State: Texas
City: Plano
Address: 5705 Saintsbury Drive Suite 302
Phone: 8776943314

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