Crum's Climate Control
Terrible Service

Miscellaneous

Local 6 needs to read this... As a homeowner for multiple years and not a "young" person, I have never seen such poor service practices of any company having to do with home repair or service. Not only was the first service call a waste of time, but upon their second trip, the service man (who was the same one from the first trip and didn't solve the problem), showed up at my door at 9pm! The call was scheduled for 4-6pm. He was here for over an hour and the problem was never solved. Now, I was scheduled for a third time between 2-4pm, only to find out that since I talked to the service manager over all of the techs, I was removed (!) off the schedule. So, essentially, I had to move the appointment from a Saturday to the soonest, Wednesday, only to find out that I have been waiting for three hours for nothing. What is up with this company? Are they aware that TV stations thrive on bad business practices? I trust someone in the media sees the problems with this company. It is amazing that when you go on their website, they have 165 testimonials — all positive. Hmmm.


Company: Crum's Climate Control
Country: USA
State: Florida
City: Winter Park
Address: 980 Railroad Avenue
Phone: 4076446601
  <     >  

RELATED COMPLAINTS

Sears
Dishwasher Repair Delayed for Months, Technician Never Showed

Sears Home Repair Service
Lawn Tractor Maintenance Rescheduled Repeatedly Over Missing Blades and Parts

A & E Corporation
Maytag - Sears No service No Repair wast of my time

Dishwasher
Customer Service

Sears home services
Kenmore Elite Washer Repair Delayed by Missed Technician Visits

Stainsafe
Obtaining Service

Sears
TV Repair Appointment Rescheduled Repeatedly Without Consulting Customer

AttUverse
Poor service/scheduling - Dispatch & Technician

Sears
Technician Missed Appointment Twice and Promised Reimbursement Not Recorded

Sears
New Riding Mower Failed Repeatedly and Repairs Took Months