DirecTV
Missed Rebate by Five Days, Told Exit Costs $450

Do not trust Direct TV.

I signed up for Direct TV a little over 2 months ago. I am a busy person and I missed the notice that I needed to sign in for the rebate. When I went to do so, I was told that it was over, that I would be paying twice as much, and that I had a two-year contract that they would uphold at that price.

I missed it by 5 days. If this company wanted my goodwill, they could honor my rebate, or let me out, since the price I signed up for is not the price I will be paying. They told me that was not a possibility and that they would charge me $450 to get out of my contract with them.

These are practices I have not seen since the early eighties with phone companies. I was not paying attention, and therefore evidently I am stuck.

Whenever a company offers a price where you have to go through hoops to get that price, you know they are predatory. They are expecting people not to read. I wish I had any hope that they would fix this. I suspect it is exactly what they had in mind.

Company: DirecTV
Country: USA

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