PayPal
Account Frozen After $12.84 Vitamin Purchase While on Disability

Miscellaneous

I have been a responsible PayPal user since 2004. I am also a disabled American. I receive my benefits via a Social Security debit card issued to me. I have used that debit card repeatedly to make purchases of personal items from eBay. I also have another debit/credit card listed, which is a pre-paid card. Last night a purchase of vitamins for $12.84 was flagged, and my PayPal account is frozen! I am being told that the only way I can keep my PayPal account is if I get a bank account and give PayPal the account information, or apply for and accept a PayPal credit card! I am on disability! I have no money to open a bank account, nor do I wish to create debt on a credit card!

PayPal is out of control! They are trying to bully me into getting a bank account that I do not need and/or a credit card I do not need! Customer service representatives were hard to understand and incessantly repeated "DAT OUR POLICY!"


Company: PayPal
Country: USA
Site: paypal.com
  <     >  

RELATED COMPLAINTS

Ebay/PayPal Buyer Credit / GE Money Bank
Two eBay purchases defaulted to PayPal Buyer Credit instead of bank account

PayPal
Paid twice after collection agency pursued the same amount

Netspend - Paypal
Site promoted PayPal funding but PayPal removed card and froze account

PayPal
Bank Account Info Deleted After Paying by eCheck

Paypal
Upgrading To Business Or Premier Account Means Fees On Everything

PayPal
Charitable contribution reversed and my only card now refused

PayPal
Automatic Payment on Paid eBay Bill Caused Repeated Overdrafts

PayPal
Credit card processor error and vague bank transfer email