Raintree Vacation Club
Special Assessment Fee

I received the "Special Assessment Fee" notice in today's mail. At first I thought they were double-billing me, as I paid my maintenance fee ($957) just a few weeks ago, and this was for the same amount. I called the number on the bill, and the woman was quite upset by all the complaint calls she has been receiving. She recommended I email the specialassessment@raintree address given on the statement, which I did.

Personally, I stayed at the Club Regina at Los Cabos last year. I found the units to be in disrepair, and complained to management there a couple times. I mentioned the state of our accomodations to the sales personnel - while attending the "sales pitch" we all get whenever we vacation - they told me that the problem was that Raintree was breaking off with the Westin over maintenance and upkeep disputes, and that that was why all the construction was taking place at our site. Apparently the Westin will no longer be providing services to Club Regina guests so Club Regina was, at that time, building a spa facility.

In my email to Mr Bech I commented that I believed these added costs were being levied on owners to cover the costs of the break with The Westin. I recommended that the Raintree top executives take a big cut in pay for the next year to pay for these supposed upgrades, as this was clearly a management blunder and users should not be held responsible!

Lalizzie

Company: Raintree Vacation Club
Country: USA
State: California
City: Los Angeles

  <     >