Verizon Wireless
$10,000 bill for broadband modem left in glove compartment

I originally signed up for Verizon Wireless's advertised "unlimited" Broadband Service about a year ago. I soon discovered that it was only the advertising that was "unlimited, " and that there were various tiers of service with upper limits on how much could be downloaded. I selected what I believed to be their highest tier at the time (5gb per month).

My monthly cell and broadband bill for the last year has averaged between $200 and $300 per month. This is for one cell phone and one broad band modem.

Last month I received my monthly bill and it was for $10,000. It seems that I went over my broadband download limit, which is interesting since it was collecting dust in the glove compartment of my car.

When I contacted Verizon's customer service they agreed to take care of this obvious overcharge and that they would deactivate my broadband account.

They have since recanted and are now demanding $10,000 for a month of Internet service, and I can only imagine what next month's bill is going to be for my deactivated broadband service.

Company: Verizon Wireless
Country: USA
State: Washington
City: Bellevue
Address: Post Office Box 96082
Phone: 8009220204

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