Alabama Power Appliance Repair
Repair Not Repaired

I am still paying for a refrigerator that I got from Alabama Power Appliance in Selma Alabama. The refrigerator is only 2 years old. The problem started with it freezeing up in the freezer unit, water not draining down and not getting cool in the refrigerator part. A tect was called out on 3/11/09. I did not have a warranty but I took one out with the tect Jeff Lindsey on 3/11/09. It went into effect on 4/11/09. Since then a tect has came out two other times for the same problem. I was told that I had a balance of $115.44 that was not paid toward the repair on 5/11/09. I paid the $115.44 on Tuesday and the costumer service person told me that some one would not come out until Thrusday 5/14/09. The problem is why should the tect keep coming out when the problem is still not repaired. Since the refrigerator has not been working I have lost over $100.00 in food. If they won't fix it why can't I have a nother fridge. I pray that the problem is solved and I be reimbursed for my lost of food. Thank You

Company: Alabama Power Appliance Repair
Country: USA

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