DirecTV
Missed Appointments, Then Cancellation Fee With No Contract
- 05-08-2009
- 0
DirecTV also provided us with poor service, with missed appointments for a month and a half. When we finally got fed up and changed providers, they charged us a cancellation fee (we did not have a contract with them) and took back our no call no show credit of $100.00, plus another $40.00 from our account for no service.
I immediately contacted my credit card company to disallow any further withdrawals and contacted the Attorney General's office, and we are currently in the process of filing small claims against them. You do not have to take their abuse. I encourage everyone to file small claims. You can do this through the county where you live, and they will execute serving them through your Secretary of State's office in the state where you live. Will even help you collect if you win, and you will probably win.
Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village