American Education Services - AES
Telemarketer Promised Grace Period Kept After Loan Consolidation

This company is awful. What happened was they telemarketed me continuously. The telemarketer insisted that he was trying to "help me," but what he was really trying to do was sell me a loan consolidation plan. Even after I hung up on them, they continued to call me, and I finally gave in, which I deeply regret. While we were doing the consolidation process, I asked him point blank whether I would still get to keep my grace period. This was critical since I had no job, and he told me yes.

A month later I received a bill from them. I called them to get them to reverse the problem, and they said that there was no more grace period and that I'd need to pay up or they'd take further action against me. They were rude, and when I tried to interrupt to get a word in, the guy barked to let him finish. I did not have the money to pay, and they told me my only option was forbearance, which I had no choice but to do, and they continued to charge me interest for 4 months until I got a job!

I will be contacting a lawyer tomorrow to explore my legal options against this company. It's not surprising that they have an "F" rating with the Better Business Bureau.

Please, if you get telemarketed by this company, say "add this number to your do not call list" and hang up the phone! I wish I had!

Company: American Education Services - AES
Country: USA
State: Pennsylvania
City: Harrisburg
Address: AES/PHEAA 1200 North 7th Street
Phone: 8004430646

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