House Of Brides
Cancelled my order but kept my money

I ordered 4 brides maids dresses from House of Brides and paid for the dresses in full via my credit card. After a few days, I received an email that they could not fill the order in time and they were cancelling my order. I had given them more than 16 weeks to order the dresses. I then ordered the dresses from a local shop and they were guaranteed in 4 weeks.

After a week, I emailed them and asked them why they hadn't credited my account since they had cancelled the order. They said that they wouldn't even process my credit until 30 days.

It has now been well over 30 days and they still have not credited my credit card account.

I will contact my credit card company to institute a chargeback, but people should know not to order from this company — they engage in fradulent activites. They claim to have access to merchandise that they don't have access to and they take your money and do not refund it.

Company: House Of Brides
Country: USA
Phone: 6308270500
Site: www.houseofbrides.com

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