OntimeDigital.com
Improper Sales Tactics and False Product Representation

Miscellaneous

I purchased a camera that was listed on OntimeDigital.com and have proof of my purchase. I was told to call and confirm my order. I did so and was told that I "forgot" to purchase a battery. I was told a battery was another $129.00. I checked prices online and this was WAY overpriced (they ran about $30-40).

I informed the salesman that I did not want the battery, just the camera. I was told that I could not buy just the camera, even though I had already gone through their online sales process and it did not indicate any constraints to my purchase. He said I must purchase the camera, and when I indicated that I would just like what I already paid for, he said "your purchase has been canceled, " and he hung up on me.

The product lives here, if it was not taken down: http://www.ontimedigital.com/products.Asp? Product_id=10737&from_search=10737


Company: OntimeDigital.com
Country: USA
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