Leaders The Merchant Services Cmpany
Corrupt Business Practices Preying on Small Businesses

I signed on with Leaders to accept credit cards for purchases of my jewelry in March. I do very little business except for the occasional art fairs. I found Leaders somewhat inconsistent in terms of customer service, although for the most part, I was satisfied.

Then in April of I closed my business and terminated my relationship with them by letter and phone. Notification by letter is mandated in their Welcome Kit. When I called because I was being billed (via deduction from my checking account), they claimed not to have received my letter. I then faxed another letter. I had to call repeatedly to have my account closed. I was continued to be billed, however, charged the annual renewal fee.

On top of that, I see from my checking account statement that I was charged a cancellation fee of $350 (!!!). I have yet to deal with Leaders but I would appreciate any insight as to how to go about a refund of both my renewal fee and the cancellation charge. Thanks.

Company: Leaders The Merchant Services Cmpany
Country: USA
State: Illinois
City: Westchester
Address: Two Westbrook Corporate Center, Suite 200
Phone: 8008769843

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