Game Crazy Hollywood Video
Lied concerning promotion to make "MVP card" sales quota

Apparently Game Crazy stores in Illinois and Wisconsin have stooped to lying to their consumers about their promotions in order to pad sales figures.

I went in to take advantage of Game Crazy's disc buffing which is a 5 punch card they sell for $5. I was told they dont sell that card anymore, that it is $10 now. I think fine, the recession, lots of stuff is going up no big deal.

I get my discs buffed, get home and find the receipt is for a MVP membership. At Game Crazy the MVP card is something they stuff down your throat so often I have consciously decided to NOT purchase it. Let me be clear... I absolutely did not want and will never want this membership.

I asked a friend who works as a manager in another Game Crazy what the deal was, and he told me that their District Manager, Diane Walters, specifically instructed them to lie about the existence of the $5 punch card, and sell the $10 MVP in its place to boost their MVP sales percentages. I understand they are rated on how many MVPs they sell as a percentage of transactions they can be sold on. He said another manager objected to this outright fraud on the call and was disconnected for his insubordination.

So if you do business with Game Crazy in Wisconsin or Illinois be very careful. Obviously at least as far as the district manager level they have resorted to fraud and deception to further their sales figures, the consumer be damned.

Company: Game Crazy Hollywood Video
Country: USA
State: Illinois
City: Moline
Address: 4103 44th Ave
Phone: 3097970838

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