United Airlines
RIPPED OFF - airline travel

After sitting on the plane in Vegas for two hours before taking off our plane arrived at Denver two hours late. Our connecting flight left at the same time we arrived at Denver. The customer service agent was extremely rude and unhelpful! The couple next to us that was in the same exact situation dealing with another agent got a hotel and meal voucher. I got nothing but a rude agent and $125 hotel/taxi bill. To top it off they told us we'd have to pay another $30 to re-check our bags if they got them for us.

Company: United Airlines
Country: USA

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