Hewlett Packard
HP tx1210us laptop died suddenly after one year and one month

Miscellaneous

The Problem

The nice looking HP tx1210us worked fine for one year and 1 month (which translates to a little over 100 uses) until it suddenly died today, with no previous symptoms, it will no longer boot up, it powers up, lights turn on but the screen stays blank.

This is other information I have found on the internet:

Because of such a sudden and unexpected failure, the first thing that came to my mind was a motherboard problem. I couldn't believe it myself, so I quickly started troubleshooting it. No beeps, battery works fine, it does the same with or with out memory or DVD drive, etc it quickly came down to 2 things, the processor or the motherboard. Per my experience, CPU symptoms tend to be different, so I was sure it was a motherboard problem.

Everybody needs to understand that *this defect is not caused by the user*, this is a component design flaw. I recommend that we all push for HP to either replace this product or refund us, It's NOT o.K. For 1000's of laptops to die a few months after their warranties expire.

Nimo
UK, California
United Kingdom


Company: Hewlett Packard
Country: USA
Site: hp.com
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