Hughesnet Network Systems
Total Rip Off. Slow Speeds, No Conection, Non English Speaking Tech Support

Whatever you do. Do Not purchase this service. Painfully slow speeds. I even purchased the premium package which was supposed to guarantee super fast speeds. Didn't happen.

My biggest problem was with a internet based service that I use. It did not work with that at all. I called Hughes tech support 14 times over the course of 9 months and have case numbers to prove it. They do not speak english and each time I called it took no less than 45 minutes and sometimes an hour and a half.

All of this got me nowhere. When I requested that they let me out of the contract they told me that I would have to go through 5 different levels of tech support before they would consider an early termination. They even wanted me to stay home for 48 hrs over Christmas to wait for thier tech support to call me. What a crock!

I finally cancelled the service but after disputing the charges I still had to pay the credit card company. I'm not through with these idiots.

Company: Hughesnet Network Systems
Country: USA
State: Maryland
City: Germantown
Address: 11717 Exploration Lane
Phone: 8663473292

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