Futon Planet
Horrible Quality - GripperStrips

The GripperStrips are horrible. The product is literately a 1/4 in. Piece of gray foam with a mildly adhesive backing. They claim that it is the most revolutionary product on the market, and you would think that " Futon Planet " would be the experts on that! I called to get a refund of the $29.99 I spent on them. The owner who was conveniently on vacation, but the rep. Who I was talking to was able to reach her...
The owner's was willing to "bend the rules for me" by:
having me pay to ship the item back to them =$10
waiving the 20% restocking fee.
Reimbursing her for the shipping - they didn't charge me shipping, their policy is "no shipping charge" =$12.75
so...
My money =$29.99-$10.=$19.99-$12.75=$7.24 refund.
W H A T???

I want a full refund shipping the product back to Futon Planet, not only because their product is way below average, but because that "deal" implied that I was stupid.

Also I think the should review their site for the descriptions of their products vs. What the shoppers are getting... But then again, if they did that, who would buy from them?

Company: Futon Planet
Country: USA

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