McDonalds
Declining service quality at Faisalabad, Pakistan branch

Miscellaneous

I belong to Faisalabad, Pakistan. I routinely visit the local Mcdonald's about every week. Over the last few months I have noted that the standard of service at this mcdonalds is deteriorating. The parking facility is "on your own" type. One gate of this building remains permanently closed probably for the fear of terrorists.
The service boys don't appreciate those who make a que but serve orders those standing on the side and even those who are standing behind someone in case that person is the friend of someone in the mcdonalds. There are three computers on the desk but usually only one works at a time while others are closed for some unknown reasons and the customers have to make a long que and wait a lot before they can get their meal. The bathroom welcomes you with a nasty smell on just opening the door.
The overall behaviour of the employees of this mcdonalds is non cooperating.
The administration should make some improvements because "This is not McDonald's"


Company: McDonalds
Country: USA
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