Broadstripe
Efund - customer service/billing

Miscellaneous

I cancelled my Broadstripe cable 6/16/09 and had paid for the month of June in advance, so I had a credit. I was told it would take 6-8 weeks to get my money back.instead, I was sent a credit statement. When I called, I was told it would take another 6-8 weeks to actually get my money! Why didn't they tell me this when I called the first time? I would assume that if you cancel a service, it should automatically generate a refund.


Company: Broadstripe
Country: USA
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