Magic Jack
It is NOT Magic! Magic Jack made a Jack out of me

I had purchased three MJ, back in July for xmas gifts. I tried to use one of them like two weeks before xmas, this was my trial period so I thought??? Wrong. I tried for weeks to use the unit, made many calls to the tech/advisors each one gave me a different way to install the unit. One tech instructed me to turn off my security sites to install, well I did and you guessed it, my computer was infected with virues, I had to have my computer repaired. I called back and again try to install, still NO LUCK. I then ask to speak to someone in charge, well for get it, all I got was a runaround. I had asked for my money back and the answer I got was that I was out of the trial period and could not get my money back, I had purchased the units in July, but did not get to use them on the so-call trial period in the timely fashion. The other two units did not even get to be used.

I had asked for the name of a officer of the company and was told this it was the company's policy not to give out any names of the CEO's or an address where I can write of my complaint.

So who is running this company??? A bunch of phony jack-offs. I want to know??? Does any one know and where I can contact a real person??

Company: Magic Jack
Country: USA
Site: magicjack.com

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