Hughesnet
Big ripoff

This company should be shut down or made to pay somehow. I was so excited to get this for my kid's since it was the only way I could get anything other than dialup, since we live in the mountains. Boy we were ripped off the first day, We were told when they came to set up our equiptment we would get our money back for the pole they had to use to set there system on{$125.00}. But when I called for the rebate the pole was not included in the rebate, But the installer's tell you it is. Now when we go to use the internet we can't way to slow and there reason is we have exceeded the time limit in our package.{fair act policy}so I upgrade to the next level for another $10 a month and within a couple hour's guess what we have exceeded our limit and we are back to slow service or none at all. Who can afford the package they offer just so you can be able to search the web? I know I can't. If they would have told me the truth about there company I would have never had it installed now we are stuck with junk equiptment and no sevice since we can't afford the package we need to use it. And if I cancel I will have to pay a huge amount just for cancelling. Does anyone have any ideas what we can do to get out of the contract without paying $400 to do so? It is a shame that big company' are aloud to get away with this and we are made to pay the price.

Company: Hughesnet
Country: USA
State: Maryland
City: Germantown
Phone: 8663473292
Site: hughesnet.com

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