AT&T/sbc
Made $55 rebate impossible to claim

Back in October I had AT&T/SBC install DSL internet service. Part of the package was a Motorola PCMCIA adapter that I didn't need but was required to purchase with the understanding that it would be free via a rebate.

When the adapter arrived, the "rebate activation sticker" was missing and where it was supposed to be was a statement that a rebate form would be mailed separately. The rebate form never came.

When I called the number supplied for inquiries I was told that there were a number of people I could call but would get bounced around and spend a lot of time and probably never find anyone with the authority to issue the rebate.

I didn't thing a big company like AT&T would do such a shabby thing to a customer!

Company: AT&T/sbc
Country: USA
State: Illinois
City: Aurora
Address: PO Box 8100
Phone: 8002285015

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