Toys"R"Us
Toy "R" Us Pulled a Bait & Switch

I went to the Toys "R" Us on 1960 in Houston, Texas on 12/7/08 to purchase a bike I saw in a flier. At the store, I saw the bike advertised, but there were 4 or 5 bikes on a rack too high for me to reach so I was told to go to the check-out counter and someone would assist me. I paid $79.99 for the 20" Schwinn Spitfire and waited for someone to get the bike. AFTER I paid for the bike, I was told there were no boxed bikes and would have to pay an additional $10.00 plus tax for a display bike. I was given 2 options, pay the additional fee or get a refund and go home empty-handed. At this time, I had already waited for almost an hour for this bike, so I went ahead and paid the extra fee. I have never had to pay extra for a display item; usually it is less money because it has probably been used before. This is a classic bait & switch scam. It is fraudulent and against the law.

Company: Toys"R"Us
Country: USA
State: Texas
City: Houston
Site: www.toysrus.com

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