TXU Electricity
Back-Billed Close to $1,000 After Meter Replaced, Reduced to $500

Miscellaneous

I'm gone several months of the year. TXU had permission through ACH withdrawal for my bill each month. I was gone February, March, April and May. My bills range from $20.00 to $127.00. No problem, they were paid. TXU said they thought the meter was dead, so they replaced the meter and re-calculated the bill with me then owing close to $1,000.00. When I leave for weeks or months at a time, I cut the circuit breaker off, except for the area of my telephone and freezer/refrigerator. I called and spoke with them, by name time and date. They brought it down to $500.00, still not good. I asked them what kind of problem did my meter have, was is mechanical problem? I am not responsible for mechanical problems. The recalculation was in their favor. My electric will be cut off on 4 Dec.


Company: TXU Electricity
Country: USA
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