Western Digital Corp
WD External Hard Drive stops working

I purchased a 500GB external MyBook hard drive on 1/11 and it recently broke. The drive does not show up on my computer. 3 months ago it went in to fits where the drive was only recognized sometimes. I would have to reboot my computer or the drive for it to show up. Now it does not show up at all and makes loud clicking sounds when turned on.

I called support and because it's out of the 1 year warranty I'm out of luck. Also, I'm now out the $250 I spent on it!!! For that price I think customers should expect better quality from WD. This is totally not acceptable to me, and I will be contacting the Chamber of Commerce on this matter.

I was also informed that I will have to shell out more money to get my data off of the hard drive. Thanks WD, your product was absolutely worthless to me. I will never purchase another product from you nor will my company.

This is the worst computer product I have ever purchased. For the price you would think there would be quality behind the product. I guess not.

Company: Western Digital Corp
Country: USA

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