DISH Network
Promised HD Local Channels Never Delivered After Costly Equipment Purchases

When I signed up, they said DISH would supply all my current local channels in HD the same ones I was receiving from Comcast with full DVR capability. They said this would happen before football season. They lied to me! That never happened

After much time on the phone They lied again! They said as a silver HD package subscriber, I could purchase the 61.5 additional dish, then I would then get all my local channels in HD. I believed them, and I scheduled the installation, and did receive some locals - except for WWMT - They lied about that one. Now I am out $85.

After much more time on the phone - They lied again! They said I could get WWMT if I purchased an external terrestrial antenna and connected to the VIP 722 DVR True except for WWMT, they lied about that one too. Now I am also out an additional $350.00.

After much more time on the phone - They said it was most likely a bad receiver. They sent another receiver, which took two hours on the phone to activate and de-activate. Bottom line, it was not the receiver, and I think that was probably a lie!

I even rented an SWR meter and a FSM. If you are not an EE, SWR stands for Standing Wave Ratio and FSM stands for Field Strength Meter. Effectively I measured the signal of WWMT coming from my antenna at the connector to the Dish receiver. I have a strong signal, which means, the antenna is good, the line is good, and I am delivering a good signal to my VIP722 DVRs. Both my original and replacement DISH VIP 722s do not receive WWMT channel 3 (transmit number 2). Other signals from the same Gun Lake transmission tower are received no problem. Even my LG 42 HD TV receives WWMT no-problem.

Company: DISH Network
Country: USA
State: Colorado
City: Denver
Address: P.O. Box 1596
Phone: 8009624284

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