Virgin Mobile
Service didn't work, didn't refund me my money and made me waste time on the phone for a month and a half while they didn't fix anything. Spoke to two supervisors and 12 live advisors no one in that company can fix anything

This company is complete garbage. All they do is have you reset your phone a million times and it still doesn't work. There staff is incompetent. Make me seem like a lier just because the phone wasn't giving me an error message they said it was working when in reality it wasn't. They said they would give me 200 free minutes while they investigate my account. What good is 200 minutes if the service doesn't work. Just so you know they never even put the 200 minutes so they lied about that. Last but not least after almost two months of going back and foward with them on there costumer service center nothing was resolved and they said they can't give me my money back.

Company: Virgin Mobile
Country: USA
State: Nationwide
Phone: 8883221122
Site: virginmobileusa.com

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