American Cash Awards
Run-around on $230 magazine refund despite timely cancellation

I am really tired of getting the run-around from this company in order to get my refund. So far I have returned the cancellation notice within the 72-hour time frame they gave me and hoped that would be all it took to get my refund. A couple of weeks later I received a postcard in the mail stating that I needed to get a photocopy of my bank-processed check to prove that the check went through. I did so and sent it to the address they had on the postcard.

Three weeks after that, with only 3 weeks left of the 6-week time frame, or else my order for the magazines I ordered and cancelled would be processed (because I decided I don't have a purpose for $230.00 worth of them), I got my envelope with my photocopied check returned to me, saying that the address on the envelope could not be forwarded! So I called the company yesterday, and they gave me their fax number and said it will take 4 to 6 weeks to get my refund. I think that is absurd. Why should it take 4 to 6 weeks to get my money back when I have practically jumped through hoops? I feel that they do it this way so people get frustrated and give up on their refunds and end up with the product anyway.

All I want is my refund returned to me in 2 weeks, not 4 or 6! There really is no reason they cannot do this, especially when I have proved to them that everything at the bank has cleared. What more do they want?

Company: American Cash Awards
Country: USA
State: Colorado
City: Evergreen
Phone: 8888889025
Site: americancashawards.com

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