Advanta Bank Corp
Advanta Bank Rip Off Artists! This was obviously their business plan... To hell with Advanta!

Miscellaneous

It's obvious just from reading the other reports that this has been going on for some time now. However, Advanta's lame excuse about having no other choice due to the slow economy doesn't do it for me. After all, I know plenty of other people with excellent credit and not so excellent credit who have credit cards with reputable companies and this is not happening to them.

I am a small business owner with a 751 credit score and I have always paid my bills on time. Like many of you, this was my business credit card. Yes, they also lured me in with an attractive O% on all balance transfers and a 7.99 fixed there after so how could I refuse? Well, I had only had this card for about a year and I noticed in May my payment went up a significant amount but I knew that I had charged alot the previous month so I didn't pay too much attention to it until June's statement came and the interest rate was 19.99. July went up to 24.99 and when I called and talked with an extremely rude rep she informed me that it would go up next month to 34.99 because I did not opt out back in March. Advanta claims they sent a letter in the mail, but I received no such letter. They didn't even put the letters in with the statements!!! This is what a supervisor told me.

I even had the original invitation letter in a file and pulled it out and read it to the rep but she had no recolection of the letter. I told the rep on the phone that I wanted it in writing as to why they had raised the interest rate and she said they were not at liberty to give me that information (on my own acct. Mind you!) One rep said there was no reason, that there were no late payments and that my account was in good standing, which was not news to me... I knew I had made all payments on time and even paid much more than the minimum payment on several occasions. Then a supervisor told me that I did have one late payment by a few days but I still can't find that in my records. I suppose it is possible, but I always found it odd that they changed my due date three or four times. I have had credit cards in the past and I have never seen ANY of these practices before! Well, I have since paid off the card, closed the account and cut up the card.

A word of advice to anyone who might be considering doing business with these people... DON'T DO IT! Advanta bank is a very corrupt operation!!! If anyone is pursuing a classaction lawsuit let me know, these people need to be stopped!

Signed,
Ripped Off In Arizona


Company: Advanta Bank Corp
Country: USA
State: Utah
City: Salt Lake City
Address: P.O. Box 30715
Phone: 8007057255
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