Provell
They "entered a membership for $89.98" for "magazines subscription, on my CITGO gas card. I did not order anything, i did not receive anything want money back! Ripoff business from hell

Today, 12/5/02, I received a card from my "Citgo Gas Company" credit card, telling me my "membership renewal willbe AUTOMATICALLY RENEWED AND CHARGED TO MY CREDIT CARD.

AND IF i did not want to renew it, i had to call 1-800-583-7697 for "non-renewal".! I NEVER ORDERED IT IN THE PAST. I do not want it charged to me now. I do not know what it is.

i never ordered or received anything. AND MOST OF ALL, I WANT MY MONEY CHARGED TO MY citgo card last year - returned to me.

When i called the 1-800 number to tell them i did not want any membership, i asked a boy named "joseph" who answered the phone, what this was all about. He said that $89.98 was added to my credit card last year, and he said that someone must have authorized it, because the charges were on there.

HE ALSO SAD THAT IF I DID NOT WANT IT TO GO BACK ON FOR ANOTHER YEAR, I HAD TO TELL HIM! When I asked for a "supervisor" he said there were none. When I asked for the company telephone number, he said "I am not allowed to give that to you".

When I asked for the company "E-mail" address, he said "I can't give it to you". All I can give you is their FAX number "785-761-3701". Somehow, last year, $89.98 was added to my credit card without my knowledge, approval, or anything. This is TERRIBLE.

NANCY
Forest Park, Illinois

Company: Provell
Country: USA
State: Kansas
City: Junction city
Address: po box 1069 junction city ks 66441-1069

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