DirecTV
HD Service Not as Advertised and $380 Cancellation Quote
- 03-10-2008
- 5
They are promising an HD service that is not even close to what they advertise!
They are advertising one thing and delivering another.
After losing service again, I called to cancel my subscription and was told it will cost me $380.
By the way, if you call for technical help, call me. I can tell you to press the red reset on your receiver and wait five to ten minutes for your receiver to reset.
Or, if you like, unplug the power supply for 15 seconds and wait for 5 to ten minutes for the satellite to "find" the signal!
Nice customer service!
Company: DirecTV
Country: USA